What it gives you.
Add them yourself, or let them sign up
Pre-create a customer from the dashboard and send them a link to finish setting up. Or let them sign up directly with your six-character company code.
Every delivery threaded under their name
Open a customer, see every delivery they've placed. Status, amount, where it went, who delivered it. All on one page.
Refunds land in their wallet
Refund a customer and the money goes to their wallet on your platform. They spend it on the next delivery. You keep the customer instead of writing a cheque.